Our Commitment
M-M Cleaning Service is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make sure we provide equal access to all users.
Standards We Aim For
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
What We've Done
- Semantic HTML — our site uses proper headings, landmarks, and structure for screen readers and assistive technologies.
- Descriptive alt text — every meaningful image includes descriptive alternative text.
- Keyboard navigation — all interactive elements (links, buttons, accordions) can be operated with a keyboard.
- Color contrast — we use color combinations that meet or exceed WCAG AA contrast ratios for body text.
- Readable typography — text scales properly with browser zoom, and our minimum font size is set for comfortable reading.
- Reduced motion — we respect the
prefers-reduced-motionsetting for users who prefer minimal animation. - Mobile responsive — content reflows cleanly across screen sizes from phones to desktops.
- Clear contact options — phone numbers are tappable links, and our contact information is repeated throughout the site.
Areas We're Still Improving
While we work hard to make our website accessible, some content may not yet meet every accessibility standard. If you encounter a barrier, please let us know — your feedback helps us prioritize fixes.
Need Help or Have Feedback?
If you have trouble accessing any part of our website, or if you'd like to request information in a different format (large print, over the phone, etc.), please contact us. We'll respond as quickly as possible.
Phone: 309-663-4242
Service area: Bloomington-Normal, IL & surrounding communities
Service Accessibility
Beyond our website, we're also committed to providing our cleaning services in a way that's accessible to all customers. If you have specific accessibility needs related to scheduling, communication, or service delivery (mobility considerations, sensory sensitivities, communication preferences), please let Dennis know when you call. We'll work with you to make the experience as smooth and comfortable as possible.
Third-Party Content
Some content on our site may come from third-party sources (such as Google reviews or embedded maps). While we encourage these providers to maintain accessible content, we cannot guarantee accessibility for content we do not control directly.
Continuous Improvement
Accessibility is an ongoing effort. We review our website regularly and make updates as needed. If you have suggestions, we'd love to hear them.
This statement was last reviewed and updated on April 2026.